Contact Us

We're a small team — we reply fast. Usually within a few hours on working days.

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General Support

support@gridshare.in

Billing, account issues, technical problems

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Business & Partnerships

support@gridshare.in

Enterprise deals, café partnerships, bulk compute

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Legal & Privacy

support@gridshare.in

DPDPA requests, terms queries, DMCA

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Security Disclosures

support@gridshare.in

Responsible disclosure of vulnerabilities

Registered Business Address

Quartusbrain Ideas Private Limited
1A, Crystal Kasthuri Apartments, Z Block, 6th Avenue
Anna Nagar, Chennai 600040, Tamil Nadu, India

CIN: U62011TN2026PTC194854
GSTIN: 33AABCQ2949L1Z7

For Providers

Having trouble with your node agent, payouts, or installation? Email support@gridshare.in with:

Your registered name and UPI ID
Your node ID (shown in your provider portal)
A brief description of the issue

For Buyers

Issues with instances, billing, or wallet? Email support@gridshare.in with:

Your registered email
The instance ID (shown in your dashboard)
Screenshots if relevant

Response Times

Support queries: Within 24 hours (Mon–Sat, 9AM–7PM IST)
Billing / refund requests: Within 2 business days
Legal / privacy requests: Within 30 days as required by DPDPA
Security disclosures: Initial response within 48 hours